RIA & Wealth Management Virtual Assistants

Financial Advisors
Virtual Assistants

Specialized VAs for RIAs and financial planning firms. From ACAT transfers to CRM management, we provide compliance-aware support for your practice.

Real people. Real expertise. Real results.

HUMAN POWERED

Financial Advisors Tasks

Your VA is working

Active
ACAT transfer processing
RMD notifications
Compliance audit trails
E-signature tracking
Tasks completed
0/4
Choose From

20–40h

Weekly

Save 60%

vs. in-house

Trained on the software you already use

AMS 360EzLynxHawkSoftApplied EpicNowCertsQQ Catalyst
Tasks We Handle

Financial Advisors Support

Our VAs are trained on all financial advisors workflows. Here's what we can handle for your agency.

15
Tasks Covered
100%
Dedicated VAs
2 Week
Free Trial

Account Operations

8 tasks

Processing new account applications
ACAT transfer processing & tracking
Beneficiary form updates
Address & contact changes
RMD processing & notifications
Distribution request handling
Sending DocuSign/Adobe Sign documents
Tracking e-signature completion

Research & Compliance

7 tasks

Filing client meeting notes
Maintaining compliance audit trails
CRM data entry (Redtail, Wealthbox)
Fund comparison research
Morningstar report generation
Client review meeting prep
Quarterly statement preparation
15 tasks available
Your VA Hub

Wondering How You'll Keep Track of Your VA?

Our dashboard gives you complete transparency into your VA's work—as if they were sitting right in your office. See exactly what's being done, when, and for whom.

Client Portal

Your Client Dashboard

Get complete visibility into your VA team's work with our intuitive client portal.

Live Activity Tracking

Watch your VAs work in real-time with live timers

Your VA Team

View your dedicated virtual assistants and their availability

Work Reports

Track daily work logs, hours used, and task details

Communication

Contact your managers and VAs directly

Task Assignment

Assign work via your AMS

Carrier Connections

Access carrier portals

xassure.co/va/dashboard/activity
eD

Agency

Live Activity Tracking Of Your VA

MS

Maria Santos (VA)

Insured: John Doe

Task: Renewal

LIVE5:00
CR

Carlos Rivera (VA)

Insured: Sarah Thompson

Task: Remarket

LIVE12:30
AM

Ana Martinez (VA)

Insured: Michael Brown

Task: New Business

LIVE23:45

Account Managers

JT

Jessica

US Manager

MC

Michael

India Manager

Your VAs

MS

Maria

CR

Carlos

AM

Ana

3

VAs Working

4.5h

Hrs Today

140/320

This Month

Today's Report

JD

John Doe

Renewals (45m) • Remarkets (30m)

1h 15m
MS

Maria Santos

New Business (40m) • Quotes (25m)

1h 5m

Account Managers

JT

Jessica

US Manager

MC

Michael

India Manager

Your VAs

MS

Maria

CR

Carlos

AM

Ana

Management access for delivery or service issues

Assign Your Tasks Via Your AMS

AMS 360

EzLynx

Applied Epic

NowCerts

QQ Catalyst

HawkSoft

You can also assign tasks via email

We Access Your Carrier Portals

Progressive

Liberty Mutual

Travelers

Hartford

Nationwide

State Farm

Secure Password Management

LastPass

1Password

Dashlane

Agencies store carrier credentials securely. We login and access portals as required.
A Day in the Life

See How Your X Assure VA Works

From clock-in to daily summary, complete visibility into your virtual assistant's workday.

Step 1 of 9
Your VA Clocks In

On your schedule, in your timezone

HUMAN POWERED
xassure.co/va/clock-in
Your Agency Inc
EST (UTC-5)
9:00 AM
Ready to start your day
Clock In
Maria S.
Primary VA
8 hrs
Scheduled Today
Connected Systems
AMS360
Connected
Applied Epic
Connected
EZLynx
Connected
HawkSoft
Connected
QQ Catalyst
Connected
NowCerts
Connected
Password Manager
Secure credential access via LastPass/1Password
Today's Queue12 tasks
Process renewal - Johnson Auto
Renewal
9:15 AM
Quote request - Smith Commercial
Quote
10:00 AM
COI for ABC Corp
Certificate
11:30 AM
Policy change - Williams Home
Endorsement
2:00 PM
In Progress
00:00
Process renewal - Johnson Auto
Personal Auto • Policy #PA-2024-8847
Progress65%
Review docs
Update AMS
Send confirm
Task Completed!
Johnson Auto Renewal
Time spent23 minutes
Accuracy check Verified
AMS updatedYes
Moving to next task in queue...
Live Activity3 VAs Online
MS
Maria S.
Processing renewal
23:45
Working
CR
Carlos R.
Quoting commercial
12:30
Working
AL
Ana L.
Issuing COI
05:15
Working
Quick Message
MS
Quick question about the Johnson renewal - should I include the umbrella policy?
9:45 AM
Yes, please include it. Thanks for checking!
9:47 AM
Daily Summary
January 24, 2026
12
Tasks Done
7.5h
Hours Logged
100%
Accuracy
Completed Today
4 Renewals processed
3 Quotes submitted
5 COIs issued
Total Transparency
No black box — you see everything
100%Secure Connections
95%Fully Trained VAs
100%Account Managers
100%Dedicated VAs
100%Daily Reports
100%Open Communication
100%AMS of Your Choice
100%Live Task Timers
VA Services Only • 2 Weeks Free

No employee offers to work 2 weeks free.

Neither does any other company.

But we do — try X Assure VA for 2 weeks, no questions asked.

No credit card required
Cancel anytime
Zero risk
Full Support Included

New To Hiring A Remote Workforce

Or Feel You Need Help?

We Handle Everything! We'll Show You How, Step By Step.

Account Manager

Makes sure you get the most from your investment in eDesk.

ROI Optimization
Strategic Planning
Performance Reviews

Program Success Manager

Keeps your team on board, up to date, and fully trained. Helps them when they are stuck.

Team Training
Ongoing Support
Process Optimization

Dedicated VA

Works on the tasks assigned by you each day via email or dashboard to your satisfaction.

Daily Task Execution
Email & Dashboard Access
Quality Assurance
Get Started With Full Support
50,000+

Hours Logged

Productive work hours tracked

100+

Happy Agencies

Insurance agencies served

99.9%

Uptime

Platform reliability

100%

Transparency

Full work visibility

Software Expertise

Your VA Knows Your Software

Our VAs are trained on the major agency management systems you already use.

Agency Management Systems

A

AMS 360

Vertafore AMS360

E

EzLynx

EzLynx Rating & Management

H

HawkSoft

HawkSoft CMS

A

Applied Epic

Applied Epic

I

ImageRight

ImageRight Document Management

N

NowCerts

NowCerts Agency Management

Life & Health Platforms

A

AgencyBloc

Life & Health CRM

R

Radius

Commission Management

S

Salesforce

CRM & Client Management

S

SmartOffice

Ebix L&H Management

S

SureLC

Licensing & Compliance

N

NAILBA

Brokerage Portal Access

Financial Advisor Platforms

R

Redtail

CRM for Advisors

W

Wealthbox

Modern Advisor CRM

M

MoneyGuidePro

Financial Planning

e

eMoney

Wealth Planning

O

Orion

Portfolio Management

M

Morningstar

Investment Research

Certified Training
Hands-on Experience
Quick Onboarding
Built for Insurance Agents

We Also Build AI Tools for the Industry

We didn't just hire great VAs—we built the tools too. Our suite of 8 AI-powered insurance tools is available to any agency. VA customers enjoy 20% off all AI bundles.

Loss Run Pro

Visualize claims with heatmaps & AI insights

7 of 8

47

Claims

$842K

Incurred

$17.9K

Avg Claim

62%

Loss Ratio

Claim Intensity Heatmap

JanDec

🤖 AI Insight

Vehicle claims cluster in Q3. Recommend driver safety training before summer season.

ROI Calculator

The True Cost of Hiring In-House

See how much you can save with a dedicated eDesk VA compared to hiring a full-time CSR.

Calculate Your Savings

Adjust the slider to see your potential savings

Hours Needed Per Month80 hours
20 hrs160 hrs

In-House CSR

$2,288

$22/hr + 30% benefits

Best Value

eDesk VA

$1,050

Flat monthly rate

Your Savings

$1,238

54% less than in-house

Plus: No training costs, no sick days, no turnover, no office space needed

What Our Clients Say

Happy To Review X Assure

"X Assure (Formerly eDesk) has been great for our agency. We're using two Virtual Assistant companies presently & we see a night and day difference between X Assure (Formerly eDesk) & the other company. Their end product is great. We're very pleased."

Max Olson
Agency Owner · Olson Insurance Agency

Very Happy

"We are happy with the services provided by X Assure (Formerly eDesk). We have been using them for six months now. They have helped free up time for revenue-generating activities. Highly recommend them!"

Aaron Friedman
Principal · Apex Insurance Partners

Above and Beyond

"I most appreciate the X Assure (Formerly eDesk) team as they have gone above and beyond what they promised us in our engagement. I wouldn't hesitate to recommend them to my colleagues and associates in the industry."

Tony Alessandra
Agency Owner · Insurance Solutions
Pricing

Simple, Transparent Pricing

Choose the plan that fits your agency. All plans include a 2-week free trial.

Starter

$1,050/mo

20 Hours per Week

  • Dedicated Virtual Assistant
  • Dedicated Account Manager
  • Real-time Dashboard Access
  • All Insurance Tasks
  • 1099 All-Inclusive
  • Priority Support
  • Extended Hours Coverage
Every Plan

Everything You Need

Every feature, every plan

  • Full Dashboard Access

    Real-time visibility into all VA activities

  • Dedicated VA

    Your own trained virtual assistant

  • Dedicated Account Manager

    Personal support for your account

  • US Licensed Agents

    Managed by licensed US professionals

  • Free Trial Includes Everything

    2 weeks full access, no restrictions

  • Insurance Trained

    VAs trained specifically for insurance tasks

Most Popular

Professional

$2,000/mo

40 Hours per Week

  • Dedicated Virtual Assistant
  • Dedicated Account Manager
  • Real-time Dashboard Access
  • All Insurance Tasks
  • 1099 All-Inclusive
  • Priority Support
  • Extended Hours Coverage

No credit card required — Start your 2-week free trial today.

FAQ

Frequently Asked Questions

Everything you need to know about working with eDesk.

When you sign up, we match you with a dedicated virtual assistant who is trained specifically in insurance workflows. Your VA works exclusively for your agency during your contracted hours, using your preferred agency management system. You can communicate directly via our dashboard, email, or chat.

Our VAs are trained on a comprehensive range of insurance tasks including: personal lines (home & auto) quoting and servicing, commercial lines support, certificates of insurance, policy checking, carrier downloads, endorsements, mortgagee changes, benefits administration, premium finance, commission reconciliation, and general administrative tasks like data entry and document management.

Our VAs are trained on all major agency management systems including AMS 360, EzLynx, HawkSoft, Applied Epic, NowCerts, QQ Catalyst, and ImageRight. We continuously update training as software evolves and can quickly onboard VAs to new platforms your agency uses.

You can be up and running within 24 hours. After signing up, we match you with a VA based on your needs, provide a brief onboarding call to understand your workflows, and your VA starts working immediately. There's no long setup process.

We offer a no-questions-asked satisfaction guarantee. If you're not happy with your VA's performance, we'll rematch you with a new assistant at no additional cost. You can also cancel your subscription at any time during your free trial or with 30-day notice thereafter.

Our dashboard provides complete transparency into your VA's work. You can see live timers showing what task is being worked on, for which client, at any moment. Every minute is logged with task descriptions, client names, and time stamps. You'll have access to daily reports and can query productivity metrics anytime.

Our Services In a Snapshot

Virtual Assistants

Insurance-Trained Virtual Assistants

Part-time or full-time VAs who handle quotes, renewals, certificates, and carrier submissions — so you can focus on clients.

50+ tasks handledFull dashboard visibilityDedicated account manager